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SingChat

by singchat.org · remote · no sign-in to list tools · v0.2.0 · published by org.singchat

Free live chat and AI support agent. Auto-create a workspace and embed from your AI editor.

Final · 1Changes · 4
CompareRegistry entry

17 tools: 1 do something that can't be undone, 4 change things and 12 only read.

Scanned Oct 21, 2026

1 check matched something in the tool definitions. No finding is not a safety guarantee. How the checks work.

claude mcp add --transport http singchat https://mcp.singchat.org

Findings

Matches of fixed checks, with the text they matched.

1 info

Tools

Open a tool for its reasons and full description. Descriptions are the publisher's own words, shown as they are.

17 tools

Can't be undone 1Claude Code: ask
  • reply_to_conversationSend an agent reply through a supported SingChat real-time inbox.No findings

    Why it is in this group

    • The name "reply_to_conversation" says "reply": a word for sending, and what is sent cannot be taken back.
    Description, as the server wrote it
    Send an agent reply through a supported SingChat real-time inbox. This takes the conversation over from the AI and broadcasts the message to the visitor and agent inbox. Email, Telegram, and WhatsApp conversations are rejected before any change.
Changes things 4Claude Code: ask
  • add_knowledgeTrain the AI agent by adding a knowledge source.No findings

    Why it is in this group

    • The name "add_knowledge" says "add": a word for a change.
    Description, as the server wrote it
    Train the AI agent by adding a knowledge source. type='url' crawls a website (up to 50 pages, fewer when the workspace knowledge-base quota is nearly full); type='qa' stores a single question/answer pair. Ingestion is asynchronous, the source starts as PENDING; poll `list_knowledge` for READY status.
  • configure_agentConfigure this workspace's AI support agent.No findings

    Why it is in this group

    • Nothing in its name or description says what it does, so it is counted as a write.
    Description, as the server wrote it
    Configure this workspace's AI support agent. All fields are optional, only the fields you pass are updated; the rest keep their current values. Call with no fields to just read back the current configuration. Does not touch or return any API keys.
  • resolve_conversationMark a conversation as RESOLVED (closes it).No findings

    Why it is in this group

    • The name "resolve_conversation" says "resolve": a word for reading.
    • The description's first verb is "mark": a word for a change.
    Description, as the server wrote it
    Mark a conversation as RESOLVED (closes it). The visitor's widget will no longer show it as active.
  • set_keywordsAdd a keyword auto-reply rule: when an inbound message matches any of the keywords, the bot replies with the given text.No findings

    Why it is in this group

    • The name "set_keywords" says "set": a word for a change.
    Description, as the server wrote it
    Add a keyword auto-reply rule: when an inbound message matches any of the keywords, the bot replies with the given text. Good for canned FAQ-style triggers (e.g. keyword 'invoice' -> 'Download it from the billing page').
Only reads 12Claude Code: allow
  • claim_accountReturn the link to claim (permanently secure) this SingChat workspace by setting an email and password.No findings

    Why it is in this group

    • The description's first verb is "return": a word for reading.
    Description, as the server wrote it
    Return the link to claim (permanently secure) this SingChat workspace by setting an email and password. Use this for workspaces that were auto-created via MCP so the user does not lose access. The link is single-use and expires after 15 minutes. Requires an authenticated legacy workspace.
  • fetchFetch the full text of a single document by id, using an id returned by the search tool.No findings

    Why it is in this group

    • The name "fetch" says "fetch": a word for reading.
    Description, as the server wrote it
    Fetch the full text of a single document by id, using an id returned by the search tool. With a workspace API key this reads a knowledge document from that workspace; without a key it reads a SingChat help article. Returns id, title, text, url, and optional metadata.
  • get_analyticsReturn a compact analytics summary for this workspace over the last `days` days (default 30): conversation counts + resolution rate, message volume + AI share, plus a live snapshot…No findings

    Why it is in this group

    • The name "get_analytics" says "get": a word for reading.
    Description, as the server wrote it
    Return a compact analytics summary for this workspace over the last `days` days (default 30): conversation counts + resolution rate, message volume + AI share, plus a live snapshot of today (UTC).
  • get_conversationFetch a single conversation with its contact details and the most recent messages (oldest→newest).No findings

    Why it is in this group

    • The name "get_conversation" says "get": a word for reading.
    Description, as the server wrote it
    Fetch a single conversation with its contact details and the most recent messages (oldest→newest).
  • get_embed_snippetReturn the SingChat chat-widget embed code for this workspace's web inbox, in three flavors: plain HTML, React (useEffect), and Next.js (next/script).No findings

    Why it is in this group

    • The name "get_embed_snippet" says "get": a word for reading.
    Description, as the server wrote it
    Return the SingChat chat-widget embed code for this workspace's web inbox, in three flavors: plain HTML, React (useEffect), and Next.js (next/script). Requires a workspace API key. Optionally pass `platform` to get just one flavor.
  • list_conversationsList the workspace's support conversations (agent/inbox view), newest activity first.No findings

    Why it is in this group

    • The name "list_conversations" says "list": a word for reading.
    Description, as the server wrote it
    List the workspace's support conversations (agent/inbox view), newest activity first. Optionally filter by status or a free-text search over the contact name/email and last message. Returns a compact list: id, contact name, status, unreadCount, last message preview, updatedAt.
  • list_knowledgeList all knowledge documents for this workspace with their processing status (PENDING | PROCESSING | READY | FAILED) and chunk counts.No findings

    Why it is in this group

    • The name "list_knowledge" says "list": a word for reading.
    Description, as the server wrote it
    List all knowledge documents for this workspace with their processing status (PENDING | PROCESSING | READY | FAILED) and chunk counts. Use this to check whether items added via add_knowledge have finished training.
  • manage_faqList, create, update, or delete this workspace's FAQ items (shown in the chat widget and usable by the AI agent).No findings

    Why it is in this group

    • The description's first verb is "list": a word for reading.
    Description, as the server wrote it
    List, create, update, or delete this workspace's FAQ items (shown in the chat widget and usable by the AI agent). Set `action` to 'list' | 'create' | 'update' | 'delete'. 'create' needs `question` + `answer`; 'update' and 'delete' need `id`.
  • pingHealth check for the SingChat MCP server.No findings

    Why it is in this group

    • The name "ping" says "ping": a word for reading.
    Description, as the server wrote it
    Health check for the SingChat MCP server. Returns 'pong' and whether this request is authenticated to a workspace.
  • search_knowledgeSemantic search over the workspace knowledge base.No findings

    Why it is in this group

    • The name "search_knowledge" says "search": a word for reading.
    Description, as the server wrote it
    Semantic search over the workspace knowledge base. Returns the most relevant chunks (with source document title and similarity score) for a query. Only searches documents that have finished training (status READY).
  • singchat_setupGet the user up and running with SingChat live-chat.1 finding

    Why it is in this group

    • The description's first verb is "get": a word for reading.

    Findings

    • Info

      The description mentions "credentials".

      Matched text

      description: "...-in details in the browser; no reusable credentials are returned to the model. If a workspa..."

      What this check looks for
    Description, as the server wrote it
    Get the user up and running with SingChat live-chat. Call this FIRST. If no authenticated workspace is configured, this creates a brand-new free workspace and returns a short-lived, single-use browser claim link plus the website embed snippet. The user chooses their own sign-in details in the browser; no reusable credentials are returned to the model. If a workspace is already authenticated, it returns THIS workspace's embed snippet and dashboard link (it never creates a duplicate workspace).

This is not a safety rating, and no finding is not a safety guarantee. The groups and findings come from fixed checks of the tool definitions the server returned on the date shown, not from its code or what it does when called. How the checks work.

Install

Pinned to version 0.2.0. Values in angle brackets are yours to fill in.

claude mcp add --transport http singchat https://mcp.singchat.org

Run in a terminal.

Claude Code permissions

Allow the reads, ask before a change, deny the deletes. Paste into .claude/settings.json.

.claude/settings.json
{
  "permissions": {
    "allow": [
      "mcp__singchat__ping",
      "mcp__singchat__singchat_setup",
      "mcp__singchat__get_embed_snippet",
      "mcp__singchat__claim_account",
      "mcp__singchat__list_conversations",
      "mcp__singchat__get_conversation",
      "mcp__singchat__list_knowledge",
      "mcp__singchat__search_knowledge",
      "mcp__singchat__manage_faq",
      "mcp__singchat__get_analytics",
      "mcp__singchat__search",
      "mcp__singchat__fetch"
    ],
    "ask": [
      "mcp__singchat__reply_to_conversation",
      "mcp__singchat__resolve_conversation",
      "mcp__singchat__add_knowledge",
      "mcp__singchat__configure_agent",
      "mcp__singchat__set_keywords"
    ],
    "deny": []
  }
}

Tools that only read are allowed, tools that change things ask first, tools that delete or cancel are denied. It assumes the server is installed as singchat. Review it before you use it.