Atera MCP by usefulapi

by usefulapi.io · remote · no sign-in to list tools · v1.16.3 · published by io.usefulapi

Check devices, alerts and tickets in Atera, and open tickets, comment or resolve alerts.

Deletes · 5

Compare Registry entry

20 tools: 5 can delete or cancel things and 15 only read.

Scanned Oct 21, 2026

Deletes or cancels5Claude Code: deny: see these tools
Can't be undone0Claude Code: ask
Changes things0Claude Code: ask
Only reads15Claude Code: allow: see these tools

1 check matched something in the tool definitions. No finding is not a safety guarantee. How the checks work.

claude mcp add --transport http atera https://atera.usefulapi.io/mcp

Findings

Matches of fixed checks, with the text they matched.

1 warn

Warnatera_resolve_alert
The server marks "atera_resolve_alert" destructive (destructiveHint: true), and its name says "resolve", a word for reading.
Matched text
annotations: {"destructiveHint":true}; The name "atera_resolve_alert" says "resolve": a word for reading.
What this check looks for

Tools

Open a tool for its reasons and full description. Descriptions are the publisher's own words, shown as they are.

20 tools

Deletes or cancels 5Removes, cancels or revokes something.Claude Code: deny

atera_add_ticket_commentAdd a comment to a ticket, either as a technician (technician_id, with is_internal=true for a private note or false for a reply the end user sees) or on behalf of an end user (endu…No findings
Why it is in this group
- The name "atera_add_ticket_comment" says "add": a word for a change.
- The server marks it destructive (destructiveHint: true).
Description, as the server wrote it
Add a comment to a ticket, either as a technician (technician_id, with is_internal=true for a private note or false for a reply the end user sees) or on behalf of an end user (enduser_id). Atera: POST /api/v3/tickets/{ticketId}/comments.
Annotations the server declares
- title: Comment on a ticket
- destructiveHint: true
atera_create_contactCreate a new end-user contact under an existing customer (give customer_id or customer_name).No findings
Why it is in this group
- The name "atera_create_contact" says "create": a word for a change.
- The server marks it destructive (destructiveHint: true).
Description, as the server wrote it
Create a new end-user contact under an existing customer (give customer_id or customer_name). Atera: POST /api/v3/contacts.
Annotations the server declares
- title: Create a contact
- destructiveHint: true
atera_create_ticketOpen a new helpdesk ticket.No findings
Why it is in this group
- The name "atera_create_ticket" says "create": a word for a change.
- The server marks it destructive (destructiveHint: true).
Description, as the server wrote it
Open a new helpdesk ticket. Give either end_user_id (an existing contact's EndUserID) or all of end_user_first_name, end_user_last_name and end_user_email to create a new contact with it. Atera: POST /api/v3/tickets.
Annotations the server declares
- title: Create a ticket
- destructiveHint: true
atera_resolve_alertMark one monitoring alert as resolved.1 finding
Why it is in this group
- The name "atera_resolve_alert" says "resolve": a word for reading.
- The description's first verb is "mark": a word for a change.
- The server marks it destructive (destructiveHint: true).
Findings
- Warn
  The server marks "atera_resolve_alert" destructive (destructiveHint: true), and its name says "resolve", a word for reading.
  Matched text
  annotations: {"destructiveHint":true}; The name "atera_resolve_alert" says "resolve": a word for reading.
  What this check looks for
Description, as the server wrote it
Mark one monitoring alert as resolved. If the underlying condition persists, Atera raises it again on the next check. Atera: PUT /api/v3/alerts/{alertId}.
Annotations the server declares
- title: Resolve an alert
- destructiveHint: true
atera_update_ticketChange a ticket's title, status, type, priority, impact or assigned technician.No findings
Why it is in this group
- The name "atera_update_ticket" says "update": a word for a change.
- The server marks it destructive (destructiveHint: true).
Description, as the server wrote it
Change a ticket's title, status, type, priority, impact or assigned technician. Only the fields you pass are sent. Atera: PUT /api/v3/tickets/{ticketId}.
Annotations the server declares
- title: Update a ticket
- destructiveHint: true

Only reads 15Looks things up and changes nothing.Claude Code: allow

atera_find_agents_by_machineFind the agent(s) installed on a machine by its machine name, e.g.No findings
Why it is in this group
- The name "atera_find_agents_by_machine" says "find": a word for reading.
Description, as the server wrote it
Find the agent(s) installed on a machine by its machine name, e.g. DESKTOP-4F2K9. Atera: GET /api/v3/agents/machine/{machineName}.
Annotations the server declares
- title: Find agents by machine name
- readOnlyHint: true
atera_get_accountFetch the Atera account this key belongs to — company name, plan, country and timezone.No findings
Why it is in this group
- The name "atera_get_account" says "get": a word for reading.
Description, as the server wrote it
Fetch the Atera account this key belongs to — company name, plan, country and timezone. A cheap way to confirm the key works. Atera: GET /api/v3/account.
Annotations the server declares
- title: Get the account
- readOnlyHint: true
atera_get_agentFetch a single agent by its AgentID — full device inventory, online status, IPs, OS build and last reboot.No findings
Why it is in this group
- The name "atera_get_agent" says "get": a word for reading.
Description, as the server wrote it
Fetch a single agent by its AgentID — full device inventory, online status, IPs, OS build and last reboot. Atera: GET /api/v3/agents/{agentId}.
Annotations the server declares
- title: Get one agent (device)
- readOnlyHint: true
atera_get_agent_patchesList the Windows/OS patches on one device — either those still AVAILABLE (missing) or those already INSTALLED.No findings
Why it is in this group
- The name "atera_get_agent_patches" says "get": a word for reading.
Description, as the server wrote it
List the Windows/OS patches on one device — either those still AVAILABLE (missing) or those already INSTALLED. Takes the device's DeviceGuid (from atera_list_agents / atera_get_agent), not the AgentID. Atera: GET /api/v3/agents/{deviceGuid}/available-patches or /installed-patches.
Annotations the server declares
- title: Get an agent's patches
- readOnlyHint: true
atera_get_customerFetch a single customer by id — address, domain, phone, notes.No findings
Why it is in this group
- The name "atera_get_customer" says "get": a word for reading.
Description, as the server wrote it
Fetch a single customer by id — address, domain, phone, notes. Atera: GET /api/v3/customers/{customerId}.
Annotations the server declares
- title: Get one customer
- readOnlyHint: true
atera_get_ticketFetch a single ticket by its TicketID.No findings
Why it is in this group
- The name "atera_get_ticket" says "get": a word for reading.
Description, as the server wrote it
Fetch a single ticket by its TicketID. Atera: GET /api/v3/tickets/{ticketId}.
Annotations the server declares
- title: Get one ticket
- readOnlyHint: true
atera_list_agentsList Atera agents — the managed machines — with online status, last seen, OS, hardware and logged-in user.No findings
Why it is in this group
- The name "atera_list_agents" says "list": a word for reading.
Description, as the server wrote it
List Atera agents — the managed machines — with online status, last seen, OS, hardware and logged-in user. Pass customer_id to list only one customer's devices. Atera: GET /api/v3/agents or GET /api/v3/agents/customer/{customerId}.
Annotations the server declares
- title: List agents (devices)
- readOnlyHint: true
atera_list_alertsList monitoring alerts (disk, CPU, availability, hardware...) with severity, device, customer and linked ticket.No findings
Why it is in this group
- The name "atera_list_alerts" says "list": a word for reading.
Description, as the server wrote it
List monitoring alerts (disk, CPU, availability, hardware...) with severity, device, customer and linked ticket. Filter by status. Atera: GET /api/v3/alerts.
Annotations the server declares
- title: List alerts
- readOnlyHint: true
atera_list_contactsList end-user contacts, optionally searching by whole or partial email or phone number.No findings
Why it is in this group
- The name "atera_list_contacts" says "list": a word for reading.
Description, as the server wrote it
List end-user contacts, optionally searching by whole or partial email or phone number. Atera: GET /api/v3/contacts.
Annotations the server declares
- title: List contacts
- readOnlyHint: true
atera_list_contractsList service contracts (retainer, block hours, hourly, remote monitoring...) with their rates and billing periods.No findings
Why it is in this group
- The name "atera_list_contracts" says "list": a word for reading.
Description, as the server wrote it
List service contracts (retainer, block hours, hourly, remote monitoring...) with their rates and billing periods. Pass customer_id for one customer's contracts. Atera: GET /api/v3/contracts or GET /api/v3/contracts/customer/{customerId}.
Annotations the server declares
- title: List contracts
- readOnlyHint: true
atera_list_customersList the customers (client companies) managed in Atera, paginated.No findings
Why it is in this group
- The name "atera_list_customers" says "list": a word for reading.
Description, as the server wrote it
List the customers (client companies) managed in Atera, paginated. Atera: GET /api/v3/customers.
Annotations the server declares
- title: List customers
- readOnlyHint: true
atera_list_kb_articlesList knowledge-base articles with their product, keywords, section, category and ratings.No findings
Why it is in this group
- The name "atera_list_kb_articles" says "list": a word for reading.
Description, as the server wrote it
List knowledge-base articles with their product, keywords, section, category and ratings. Atera: GET /api/v3/knowledgebases.
Annotations the server declares
- title: List knowledge-base articles
- readOnlyHint: true
atera_list_ticket_commentsList the comment thread on one ticket — end-user and technician replies, with internal notes flagged.No findings
Why it is in this group
- The name "atera_list_ticket_comments" says "list": a word for reading.
Description, as the server wrote it
List the comment thread on one ticket — end-user and technician replies, with internal notes flagged. Atera: GET /api/v3/tickets/{ticketId}/comments.
Annotations the server declares
- title: List a ticket's comments
- readOnlyHint: true
atera_list_ticket_work_hoursList the time entries logged on one ticket — technician, start/end, billable, on-site, rate.No findings
Why it is in this group
- The name "atera_list_ticket_work_hours" says "list": a word for reading.
Description, as the server wrote it
List the time entries logged on one ticket — technician, start/end, billable, on-site, rate. Atera: GET /api/v3/tickets/{ticketId}/workhoursrecords.
Annotations the server declares
- title: List a ticket's work hours
- readOnlyHint: true
atera_list_ticketsList helpdesk tickets with priority, status, type, end user, technician, SLA durations and last comments.No findings
Why it is in this group
- The name "atera_list_tickets" says "list": a word for reading.
Description, as the server wrote it
List helpdesk tickets with priority, status, type, end user, technician, SLA durations and last comments. Filter by customer and/or status. Atera: GET /api/v3/tickets.
Annotations the server declares
- title: List tickets
- readOnlyHint: true

This is not a safety rating, and no finding is not a safety guarantee. The groups and findings come from fixed checks of the tool definitions the server returned on the date shown, not from its code or what it does when called. How the checks work.

Install

Pinned to version 1.16.3. Values in angle brackets are yours to fill in.

claude mcp add --transport http atera https://atera.usefulapi.io/mcp

Run in a terminal.

Claude Code permissions

Allow the reads, ask before a change, deny the deletes. Paste into .claude/settings.json.

.claude/settings.json

{
  "permissions": {
    "allow": [
      "mcp__atera__atera_get_account",
      "mcp__atera__atera_list_customers",
      "mcp__atera__atera_get_customer",
      "mcp__atera__atera_list_agents",
      "mcp__atera__atera_get_agent",
      "mcp__atera__atera_find_agents_by_machine",
      "mcp__atera__atera_get_agent_patches",
      "mcp__atera__atera_list_alerts",
      "mcp__atera__atera_list_tickets",
      "mcp__atera__atera_get_ticket",
      "mcp__atera__atera_list_ticket_comments",
      "mcp__atera__atera_list_ticket_work_hours",
      "mcp__atera__atera_list_contacts",
      "mcp__atera__atera_list_contracts",
      "mcp__atera__atera_list_kb_articles"
    ],
    "ask": [],
    "deny": [
      "mcp__atera__atera_create_ticket",
      "mcp__atera__atera_update_ticket",
      "mcp__atera__atera_add_ticket_comment",
      "mcp__atera__atera_create_contact",
      "mcp__atera__atera_resolve_alert"
    ]
  }
}

Tools that only read are allowed, tools that change things ask first, tools that delete or cancel are denied. It assumes the server is installed as atera. Review it before you use it.

Keep track

Get told when this server's tools change: a new tool, a new description, a new class.

https://anlyon.dev/servers/io.usefulapi/atera/changes.xml

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Source: MCP Registry · repository. Synced Oct 21, 2026, 19:23 UTC.

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